{"id":7209,"date":"2026-10-13T10:01:42","date_gmt":"2026-10-13T10:01:42","guid":{"rendered":"https:\/\/wassiljo.com\/?page_id=7209"},"modified":"2026-10-13T10:01:42","modified_gmt":"2026-10-13T10:01:42","slug":"faq","status":"publish","type":"page","link":"https:\/\/wassiljo.com\/en\/faq\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629"},"content":{"rendered":"<style>.wassil-seo-block{max-width:1200px;margin:32px auto;padding:24px 20px;background:#fff;border:2px solid #52106f;border-radius:16px;line-height:1.9;color:#222}.wassil-seo-block h2{color:#52106f;font-size:1.5rem;margin:0 0 12px}.wassil-seo-block h3{color:#52106f;font-size:1.1rem;margin:18px 0 4px}.wassil-seo-block p{margin:0 0 10px}.wassil-chips a{display:inline-block;margin:4px;padding:6px 14px;border:1px solid #52106f;border-radius:999px;color:#52106f;text-decoration:none}.wassil-chips a:hover{border-color:#f58220;color:#f58220}.wassil-contact{list-style:none;margin:0 0 12px;padding:0}.wassil-contact li{margin:0 0 8px}.wassil-foot-links{background:#f4eef8;text-align:center;padding:10px 16px;font-size:14px}.wassil-foot-links a{color:#52106f;margin:0 10px;text-decoration:none;font-weight:600}@media(max-width:768px){.wassil-foot-links{padding-bottom:84px}}<\/style><section class=\"wassil-seo-block\" dir=\"ltr\"><h3>Where is Wassil located?<\/h3><p>Ground floor, Housing Bank Complex, Interior Circle (Dawar Al-Dakhliyeh), Amman, Jordan.<\/p><h3>What are your opening hours?<\/h3><p>Saturday to Thursday, 9:00 AM to 6:00 PM. We are closed on Fridays.<\/p><h3>How can I pay?<\/h3><p>You can pay by Visa or Mastercard, or by CliQ transfer. For CliQ, you upload your transfer proof at checkout.<\/p><h3>Can I order from Amazon or other international stores to Jordan through Wassil?<\/h3><p>Yes. Wassil offers a global shopping service. Contact us on WhatsApp at +962 7 8222 5010 with the product you want from Amazon or any international store, and we will help you get it delivered to Jordan.<\/p><h3>Do products come with a warranty?<\/h3><p>Wassil provides up to 12 months of warranty on eligible products purchased in Jordan, unless stated otherwise. See the Terms and Conditions for details.<\/p><h3>Do you deliver within Jordan?<\/h3><p>Yes, we deliver within Jordan, and selected in-stock items arrive within 2 days.<\/p><h3>How do I upload my CliQ transfer proof?<\/h3><p>Choose CliQ at checkout and upload a photo or PDF of your transfer in the field shown under the payment option.<\/p><h3>Can I cancel my order?<\/h3><p>According to our Terms and Conditions, you can cancel an order at no cost any time before we send the shipping confirmation email.<\/p><h3>Do I need an email address to place an order?<\/h3><p>No. The email field at checkout is optional.<\/p><h3>How can I contact Wassil?<\/h3><p>Message us on WhatsApp at +962 7 8222 5010 or email info@wassiljo.com.<\/p><\/section><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Where is Wassil located?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Ground floor, Housing Bank Complex, Interior Circle (Dawar Al-Dakhliyeh), Amman, Jordan.\"}},{\"@type\":\"Question\",\"name\":\"What are your opening hours?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Saturday to Thursday, 9:00 AM to 6:00 PM. 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