الأسئلة الشائعة

Where is Wassil located?

Ground floor, Housing Bank Complex, Interior Circle (Dawar Al-Dakhliyeh), Amman, Jordan.

What are your opening hours?

Saturday to Thursday, 9:00 AM to 6:00 PM. We are closed on Fridays.

How can I pay?

You can pay by Visa or Mastercard, or by CliQ transfer. For CliQ, you upload your transfer proof at checkout.

Can I order from Amazon or other international stores to Jordan through Wassil?

Yes. Wassil offers a global shopping service. Contact us on WhatsApp at +962 7 8222 5010 with the product you want from Amazon or any international store, and we will help you get it delivered to Jordan.

Do products come with a warranty?

Wassil provides up to 12 months of warranty on eligible products purchased in Jordan, unless stated otherwise. See the Terms and Conditions for details.

Do you deliver within Jordan?

Yes, we deliver within Jordan, and selected in-stock items arrive within 2 days.

How do I upload my CliQ transfer proof?

Choose CliQ at checkout and upload a photo or PDF of your transfer in the field shown under the payment option.

Can I cancel my order?

According to our Terms and Conditions, you can cancel an order at no cost any time before we send the shipping confirmation email.

Do I need an email address to place an order?

No. The email field at checkout is optional.

How can I contact Wassil?

Message us on WhatsApp at +962 7 8222 5010 or email info@wassiljo.com.

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